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FloraMind

Terms of Service

Effective date:  | App version: 1.0.0

These Terms of Service (“Terms”) govern your use of the FloraMind iOS and Android application (the “Application”). Please read them carefully before using the Application. By downloading, installing, or using the Application, you agree to be bound by these Terms. If you do not agree, do not use the Application.

Never eat, touch, or administer a plant on the strength of what this app tells you

The discovery feature returns information about edibility, medicinal use, toxicity and conservation status. It is generated by an AI model, it is frequently wrong about look-alike species, and misidentifying a wild plant can kill or seriously injure you, a child, or an animal. Section 10 sets out this disclaimer in full — please read it.

These terms cover how many AI requests you may make, what you may do with the photographs and results the service produces, and the limits of the advice it gives. Our Privacy Policy, updated on the same date, describes what happens to your photographs and where they are stored.

Acceptance of Terms

By accessing or using FloraMind, you confirm that you are at least 13 years of age (or the applicable minimum age of digital consent in your jurisdiction, which is higher in most EU member states), that you have the legal capacity to enter into a binding agreement, and that you accept these Terms in full. We rely on that confirmation and do not carry out further age verification.

If you are using the Application on behalf of an organisation, you represent that you have the authority to bind that organisation to these Terms, and the term “you” refers to that organisation.

Use of the Application is also subject to our Privacy Policy, which is incorporated into these Terms by reference.

Description of Service

FloraMind is a plant care application for iOS and Android that allows you to:

  • Track houseplants and manage care schedules (watering, fertilising, repotting)
  • Receive local on-device reminders for upcoming care tasks
  • Log care history and keep photos of your plants
  • Submit plant photographs for AI-assisted identification and health diagnosis
  • Record wild plants you encounter as “discoveries”, optionally with the location where you found them
  • Sync your plant library across devices via a registered account

Plant identification is available without an account, including during onboarding. AI features require an internet connection; your photographs are processed on our servers and by Google Gemini, not on your device.

We reserve the right to modify, suspend, or discontinue any feature or the Application as a whole at any time.

Accounts

To sync your library across devices you must register an account with an email address and password, or sign in with Google or Apple. You are responsible for:

  • Providing accurate and current registration information
  • Keeping your password confidential and not sharing account credentials
  • All activity that occurs under your account
  • Notifying us promptly at cucereanumdev@gmail.com if you become aware of any unauthorised use

There is currently no password reset and no email verification. We do not send email to users, so if you lose access to a password-based account we cannot restore it by email; please keep your credentials safe, or use Sign in with Google or Apple.

We may suspend or terminate accounts that violate these Terms, are associated with abusive behaviour, or pose a security risk to other users or to our infrastructure — see Section 13.

You may delete your account at any time via Settings → Account → Delete Account. Deletion of your server-side data is immediate; what is removed is listed in our Privacy Policy.

Guest Use

You may use FloraMind without registering an account (“Guest Mode”). Your plant records are then kept on your device. Note that plant identification still sends your photograph to our servers and to Google Gemini, whether or not you have an account, and that guest requests are rate-limited by IP address and device as described in Section 5.

If you uninstall the Application while in Guest Mode, all locally stored data will be permanently lost. We are not liable for data loss resulting from uninstallation, device failure, or factory reset while using Guest Mode.

When you create a registered account on a device that already contains guest data, FloraMind will upload your local plant library to your new account. This migration is a one-time operation and cannot be undone.

Usage Limits and AI Availability

AI processing costs us money on every request, so it is rationed. You acknowledge and agree that:

  • Plant identification, discovery scans and health diagnoses are each capped per day, and those caps are applied per account and per device.
  • The service may refuse further AI requests once a global daily budget is reached, regardless of your own usage that day.
  • You are not entitled to any fixed number of AI requests. Limits, budgets and the availability of AI features may change at any time, without notice, and are not part of any promise made to you.
  • Requests are rate-limited by IP address, device and account. Guests are subject to the same mechanism.

Refusal of an AI request because a limit or budget was reached is normal operation of the Application, not a defect, and does not entitle you to any remedy.

User Content

“User Content” means any data, text, photographs, or other material you submit to the Application, including plant records, notes, care logs, discoveries, and photographs you upload for identification, diagnosis, or to a plant in your library.

You retain full ownership of your User Content. By submitting User Content you grant FloraMind a limited, non-exclusive, royalty-free licence to store, process, and transmit that content solely to the extent necessary to provide the services described in these Terms — specifically, to store and synchronise your data across your devices and to send photographs to our AI provider for analysis. This licence terminates when you delete the relevant content or your account.

You represent and warrant that you have the right to upload every photograph you submit, and specifically that:

  • You own the photograph or have permission from its owner to submit it
  • Your User Content does not infringe any third-party intellectual property, privacy, or other rights
  • Where a photograph shows an identifiable person, you have that person's consent
  • Your User Content does not contain material that is unlawful, harmful, or offensive

Photographs you save to a plant or to a discovery are stored on a public-read bucket at predictable web addresses, which means anyone who has or guesses the address can view them without signing in. This is described fully in our Privacy Policy. Please take it into account when deciding what to photograph.

We do not review User Content before it is stored, and we are not responsible for the accuracy or legality of content you submit. We may remove User Content that violates these Terms.

Acceptable Use

You agree not to:

  • Violate any applicable law or regulation
  • Attempt to gain unauthorised access to our servers, infrastructure, storage, or other users' accounts or content
  • Access the Application by automated means — including bots, scripts, crawlers, or any client other than the official Application — or scrape, harvest, or bulk-download data or stored images from our services
  • Circumvent, evade, or attempt to defeat rate limits or usage caps, including by rotating IP addresses, creating multiple accounts or device identities, or replaying requests
  • Reverse-engineer, decompile, or disassemble any part of the Application, except to the extent expressly permitted by applicable law
  • Use the Application in any manner that could damage, disable, overburden, or impair our servers or networks
  • Submit photographs containing unlawful content for AI processing
  • Resell, redistribute, or commercially exploit AI results obtained through the Application

Violations of this section may result in immediate suspension or termination of your account and, where required, referral to law-enforcement authorities.

Intellectual Property

The Application, including its design, code, graphics, and all content we produce, is owned by FloraMind and protected by copyright, trademark, and other intellectual property laws. These Terms do not transfer any intellectual property rights to you.

You are granted a limited, non-exclusive, non-transferable, revocable licence to install and use the Application on devices you own or control, solely for your personal, non-commercial purposes and in accordance with these Terms. This licence does not include the right to sublicence, modify, distribute, or create derivative works based on the Application.

The FloraMind name, logo, and any associated marks are trademarks of FloraMind. Nothing in these Terms grants you the right to use any of our trademarks without our prior written consent.

Third-Party Services

The Application relies on the following third-party services. Each is described, with the data involved, in our Privacy Policy:

  • Google Gemini (Google LLC) — processes identification, diagnosis and discovery requests. Your photographs are transmitted to Google's infrastructure. Under the terms on which we use Gemini, Google does not train its models on the data we submit.
  • Open-Meteo — receives your exact coordinates, where you granted location permission, to return local weather used in care advice.
  • Cloudflare R2 and Railway — image storage, application hosting and database.
  • Resend — delivers in-app feedback you send us to our own inbox.
  • Apple App Store / Google Play — application distribution, and Sign in with Apple or Google if you use it. These platforms operate under their own terms.

We are not responsible for the availability, accuracy, or practices of third-party services. Your use of those services is subject to their respective terms and privacy policies.

AI Results — Accuracy and Safety

Wild plants: do not rely on this app for safety decisions

The discovery feature returns information about edibility, medicinal use, toxicity and conservation status of wild plants. That information is generated by an AI model from a photograph. It can be confidently and completely wrong, and many toxic species closely resemble edible ones.

Never use FloraMind to decide whether a plant is safe to eat, taste, touch, handle, brew, apply to skin, or give to a child, another person, or an animal. Never use it to decide whether a plant may lawfully be picked or collected. If someone has eaten or touched an unknown plant, contact your local poison control centre or emergency services immediately — do not consult this app.

To the fullest extent permitted by applicable law, we disclaim all liability for any harm, injury, illness, death, or loss arising from reliance on identification, edibility, toxicity, medicinal or conservation information provided by the Application. Foraging is undertaken entirely at your own risk, and identification of a wild plant for consumption should be confirmed by a qualified expert using the physical specimen.

More generally, all AI output in the Application is informational only. It is produced by a third-party model, may be inaccurate or incomplete, and is not professional horticultural, agricultural, medical, or veterinary advice. Care recommendations, health diagnoses and species identifications are suggestions, not instructions, and following them may still result in damage to or the death of a plant.

FloraMind makes no warranty as to the accuracy, reliability, or completeness of AI-generated results. Where a decision matters to you — a plant of value, a plant near children or pets, a plant you intend to consume, or any question of your own health or that of an animal — consult a qualified horticulturalist, botanist, physician, or veterinarian.

General Disclaimers

To the maximum extent permitted by applicable law:

The Application is provided “as is” and “as available” without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Application will be uninterrupted, error-free, or free from viruses or other harmful components. We do not warrant that any defects will be corrected, that AI features will be available at any given moment, or that the Application will meet your specific requirements.

We do not warrant that photographs or other data you store with us will be preserved. Please keep your own copies of any photograph that matters to you.

Nothing in these Terms affects any statutory rights you may have as a consumer under applicable law that cannot be excluded or limited by contract, and nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, for fraud, or for any other liability that cannot lawfully be excluded.

Limitation of Liability

To the maximum extent permitted by applicable law:

FloraMind and its developers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of data, loss of profits, loss of plants (or plant health), or loss of goodwill, arising out of or in connection with your use of or inability to use the Application, even if we have been advised of the possibility of such damages.

Our total aggregate liability to you for any claims arising under or in connection with these Terms shall not exceed the amount you paid us (if any) in the twelve months preceding the event giving rise to the claim, or €10, whichever is greater.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In those jurisdictions, our liability is limited to the maximum extent permitted by law, and the carve-outs in Section 11 apply.

Termination and Suspension

You may stop using the Application at any time. You may delete your account via Settings → Account → Delete Account; server-side deletion is immediate. Uninstalling the Application removes locally stored data from that device but does not by itself delete your account.

We may suspend your access — temporarily and without prior notice — where we reasonably believe your account is being used to abuse AI capacity, to circumvent rate limits, or in a way that threatens the security or availability of the service for others. Where a suspension is not required to be immediate, we will tell you the reason and how to resolve it.

We may terminate your account where you materially or repeatedly breach these Terms, where your use is unlawful, or where we are required to do so by law. Except where a legal obligation or a serious risk to others prevents it, we will give you notice in the Application before terminating, and an opportunity to export your data.

We may also discontinue the Application as a whole. If we do, we will publish notice on this site and in the Application with reasonable advance warning so that you can export your data.

Upon termination, your licence to use the Application ceases immediately. Sections covering intellectual property, disclaimers, limitation of liability, and governing law survive termination of these Terms.

Changes to These Terms

We reserve the right to update these Terms at any time. The effective date at the top of this page will reflect the date the current version took effect. We will always make the current Terms available within the Application and at this URL.

For material changes — such as changes to usage limits that reduce what the service offers, to limitations of liability, or to your legal rights — we will provide at least 14 days’ advance notice via an in-app notification and on this page. We do not send email to users, so notice will not arrive by email; this page and the Application are the authoritative record.

Your continued use of the Application after the revised Terms take effect constitutes acceptance of those changes. If you do not agree to the revised Terms, you must stop using the Application and, if applicable, delete your account before they take effect.

Governing Law and Disputes

These Terms are governed by and construed in accordance with applicable law. If you are a consumer in the European Union or the United Kingdom, you benefit from any mandatory provisions of the law of your country of residence, and nothing in these Terms deprives you of the protection of those provisions or of the right to bring proceedings in the courts of your own country of residence.

Informal resolution first. Before starting any formal proceedings, please contact us at cucereanumdev@gmail.com and describe the problem. We will try in good faith to resolve it directly within 30 days of receiving your message.

If you are located in the EU, you may also use the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr for disputes related to online purchases.

Contact

Questions about these Terms? Reach out to us at the address below. We will acknowledge receipt within 5 business days.

FloraMind

cucereanumdev@gmail.com
Acknowledged within 5 business days